Refund policy

30-Day Refund Policy

At PawTreasures, we stand by the quality of our products and want you to be completely satisfied with your purchase. If you are not happy for any reason, you may request a refund within 30 days of your purchase date, subject to the terms outlined below.

Please note refunds will not be issued for order outside of the 30 days.

 

Eligibility for Refunds

  • Defective or damaged product
  • Within 30 days of purchase
  • Item never arrives

 

How to Request a Refund

To request a refund, please contact our support team at support@pawtreasure.store with the following details:

  • Order number or proof of purchase.
  • Reason for the refund request.
  • Any supporting evidence (e.g., photos for defective products).

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